Commitment To Clients Sees Converged Gain Top Datto Partner Status

 

Commitment To Clients Sees Converged Gain Top Datto Partner Status

The commitment of Converged Communication Solutions to ensure its clients are best prepared to remain operational after an adverse event has been acknowledged by world-leading data protection solutions provider Datto.

The independent Scottish IT company, which has offices in Aberdeen and Inverness, has achieved Blue partner status with Datto, a global provider of IT solutions delivered through managed service providers such as Converged.  Blue partner status is the highest partner classification provided by US-headquartered Datto, placing Converged in the top tier of the company’s partners worldwide.

Converged has received the top-level partner status as a result of its work with its clients to ensure they have systems in place that enables them to continue operating and experience minimal downtime following an adverse event.  Such incidents can include floods, storms, power outages, cyber-attacks and health emergencies.  The need for such systems has been evident during the coronavirus pandemic when millions of people have been working from home.

Business continuity and disaster recovery

Datto provides cutting-edge technology and cloud-based software that supports small and medium-sized enterprises to maintain business continuity and have disaster recovery plans in place.  One million businesses around the world use Datto services to seamlessly back up data, operate networks that allow employees to collaborate remotely and ensure business continuity by recovering lost files or restoring entire business infrastructure in minutes.

Converged, which provides Internet connectivity, telephony, IT support and cybersecurity services, has been a Datto partner for around a decade and values the scalability of its products.  The Aberdeen-headquartered company supports clients of all sizes across Scotland that run Datto systems, including those with less than ten staff through to others with over a thousand employees.

Long-term strategic partnership

Neil Christie, managing director of Converged said: “Datto has been an important partner for us over the past decade, offering excellent business continuity and disaster recovery products and services to support our clients. The support that Converged and our whole team has received from Datto has been invaluable as we have assisted clients in a wide range of sectors to build the resilience of their organisations.

“We are committed to offering clients the best-of-breed technologies and systems, and Datto delivers this.  Its systems can give small and medium-sized organisations access to security solutions that were once only available to large companies, which in today’s fast-paced, IT and data driven world is crucial.  Investing in such systems can also deliver the confidence that if the worst does happen, an organisation can be back up and running quickly.  Gaining Blue partner status is a great achievement for us, and we look forward to continuing to strengthen our excellent relationship with the team at Datto.”

Official recognition of capabilities

“We are thrilled to recognise Converged Communication Solutions as a Blue Partner,” said Rob Rae, vice president of business development, Datto.  “We are committed to providing Converged and all our partners with the necessary capabilities to develop deep relationships with their customers and keep growing their brands and businesses.  We look forward to more success from Converged in 2020, as we continue to roll out new partner services.”

Datto’s mission is to empower the world’s small and medium-sized businesses with the best in enterprise-level technology.  The company does this by equipping its unique community of managed service provider (MSP) partners with the right products, tools and knowledge to allow each and every customer to succeed.  It is an approach that has made Datto the world’s leading provider of MSP delivered IT solutions.  Datto is headquartered in Norwalk, Connecticut, with offices worldwide.

Awarded highest partner classification

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